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What information do we collect and how do we collect it on this website?
a) Personal information such as name, address, telephone number, e-mail address, and credit card number. We collect this information only in connection with specific activities, such as donations, campaigns, surveys, email newsletter subscriptions, and online store purchases. Provision of this information is voluntary. On some online pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are: name, address, and phone number, which we use to send the gift to the recipient. We do not continue to contact the recipient unless explicitly asked to do so.
b) Non-personal information such as IP addresses (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn’t tell us anything about who you are; it simply allows us to monitor and improve our service. Galapagos Conservancy online does utilize cookies to store session information. These do not include any personal information.
Where is the information held?
Personal information submitted through the forms on this site, through emails or through hand-written information on mailed-in reply devices, is held in a secure online database managed by ROI Solutions. That database is password-protected and has layered access such that only the CEO or Administrators manage other users’ access to varying levels of data. Website data held by Galapagos Conservancy’s website server, Pantheon, where it is also encrypted by a Secure Sockets Layer (SSL) from Pantheon. Financial information related to online donations is securely managed by WorldPay, and purchases are securely managed through merchant services provided by Authorize.Net. Your credit card information is never stored on the website, nor does Galapagos Conservancy have access to such information as it is securely tokenized by processors. Tokenized credit card numbers can be stored in our ROI Solutions database, which is required for donors who have opted to make monthly credit card donations.
New subscriber email addresses collected through this website are stored in a secure database at Blue State Digital as well as in our ROI Solutions database.
How is the information used?
Information you provide about yourself when placing an order is only used to complete that order. Information you provide about someone else when placing an order is used only to ship the product and to confirm delivery. In the case of gift memberships, the information is used exclusively for the provision of membership benefits and communications. We do not share this information with outside parties except to the extent necessary to complete a purchase order.
Information you provide about yourself when subscribing to e-news or other GC resources is used for the provision of that information and may be used for GC campaigns, surveys, or other membership-related communications.
To conduct GC membership mailings or direct mail campaigns, we share donor name and address information with our mail house partners and list compilers/brokers to effectively communicate with donors by mail. Galapagos Conservancy may occasionally exchange donor names and addresses of our active members with other like-minded non-profit organizations to expand the reach of our message by mail only. We do not rent or sell this information. If you prefer not to have your membership information exchanged, please email our membership department or call 703-383-0077.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Information for visitors under 18
If you are under 18, be sure to obtain permission from a parent or guardian before you send any information about yourself (your name, address, e-mail address, etc.) to us or anyone else over the internet.
Your right to access the information
You can access all your personally identifiable information that we collect online or through mail by contacting Galapagos Conservancy via phone at (703) 383-0077 or via email.
You can correct factual errors in your personally identifiable information by sending an email with both the old and new data.
Page updated November 2018.
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